car-to-scrap.co.uk - West London's first choice vehicle scrapping service.

Frequently Asked Questions:

 

Why should I choose you
As we are a local company as apposed to a national company who use agencys to carry out there collections, We do all our work ourselves with a team of profesional drivers with a fleet of Vehicles to suit every collection. Being a local company, this keeps our costs down to a minimum enabling us to pay highest prices and provide a fast profesional service. We guarantee no nasty suprises weeks down the line. We also have a superb ratio on collecting your car at the time the vehicle is booked in. Infact we take calls every day from the public who have previously been let down by other companies or have been offered a fair price over the phone then had that price slashed in half when the driver comes to collect. The price we quote is the price we pay. All of the vehicles we collect are recycled at a Authorised Treatment Facilitie (ATF) for end of life vehicles and we issue a DVLA Certificate of Destruction for every vehicle.

I have lost the keys is it a problem
Not a problem! - Our drivers are well trained and equipped to deal with this kind of problem, But you will need to inform us that there are no keys when making your booking.

My car has stood for a long time and may not move
No problem! We have probably removed a lot worse. Sometimes these kind of collections will take a little longer. We have never failed to lift a vehicle yet!

Does my vehicle need to be complete
The quotes we give are based on the weight of the complete vehicle. We have no problem with you removing parts but this may affect the price we pay. The wheels must remain on the vehicle. Please tell us the full extent of the vehicle at the time of booking. This will enable us to make a decision and allocate the correct vehicle for collection.

Can I claim back my unused car tax
Yes, you can visit the DVLA website and download a V14 document. Click the link below-
http://www.dft.gov.uk/dvla/forms.aspx

What do I need to do before and after collection
You need to clear all personal contents from your vehicle and remove any tax disc that you might wish to claim back. You must then complete section 9 on your logbook (V5 Document). If you do not have the V5 then you must notify them in writing (Always recorded post). Our driver can help you with the V5 logbook .

Do you collect on weekends
Yes, we are open 7 days a week from 9am - 9pm. We appreciate that you might be working during the week so we also pickup late in the evenings during the week as well.

What areas of the UK do you cover
We cover a ten mile radius of Heathrow Airport, Covering the whole of West London. This enables us to offer you a fast and professional same day service. As we are a local company, this keeps our costs down to a minimum and enables us to pay the highest prices for any scrap vehicle.

Do you scrap larger vehicles?
Yes, we take vans, lorries as well as cars.

Can I buy a car from you
Absolutely not, we do not sell cars or parts.

Do you sell vehicle spare parts
No, every vehicle processed by us is scrapped for the sole purpose of metal recycling.

Do you issue a (COD) Certificate of destruction
Yes, A certificate of destruction is issued with every vehicle, this is your receipt that confirms your vehicle will be scrapped in a lawful and environmentally soud manner.

What should I expect when I call
We will take the details of you vehicle and give you a no obligation quote. If you are happy with the price we offer you, we then arange a convenient time to collect the vehicle. We process your booking and check the information you have supplied, we then send a driver to collect your vehicle who will pay you in cash. It's that simple!

When are your phone lines open
9am to 9pm - Open 7 days a week.

How long before you can collect
As we are a local company we can usually collect the same day, but we can always guarantee collection within 24 hours.

Do I have to be present on collection
No, we can make arrangements for you to leave the keys and documents somewhere. We appreciate that sometimes your vehicle may not be in the same location as you.

Do I need a logbook
We can scrap your car without the logbook V5 document. However it is important that you notify the DVLA with a covering letter that you have scrapped your vehicle. Our driver will need to see a form of your photo id at the time of collection.

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AREAS WE COVER:

Areas we cover